Where to send a request
Write to info@quiziva.com and briefly describe what you need. Include the email address used with Quiziva and, where relevant, the organization or assessment name. Do not send identity documents unless we ask for information that is necessary.
info@quiziva.comWhen data comes from an organization
If the data comes from an assessment organized by your employer, school, or another organization, that organization is normally the main contact. We may forward the request or act on its instructions.
What you may request
- Access to data and information about how it is used.
- Correction of inaccurate data and completion of incomplete data.
- Erasure when there is no longer a legal reason to keep the data.
- Restriction of use in the cases provided by law.
- Portability of data you supplied where the right applies.
- Objection to use based on legitimate interests or to direct marketing.
- Withdrawal of consent for optional measurement or marketing communications.
When a right may be limited
Rights do not apply in the same way in every context. Some data may need to be kept for an invoice, security, or the defence of a claim. If we cannot complete a request in full, we will explain the reason and available options.
How identity is verified
We first use information we already have, such as confirmation from the email address associated with the account. We ask for more information only where necessary to avoid disclosing data to another person.
Timing and cost
We respond without undue delay and normally within one month. Complex or numerous requests may take up to two additional months. A request is normally free; the law allows a reasonable fee or refusal for a manifestly unfounded or excessive request.
How to withdraw consent
For website measurement, use the Cookie settings button in the footer. For an existing marketing communication, write from the subscribed address to info@quiziva.com. Withdrawal applies to future use.
If you are not satisfied
You may write to us to clarify the matter. You also have the right to complain to the Romanian data protection authority or to the competent authority where you live or work.
ANSPDCP complaint procedure